SAN/ISAN Login & FAQs

I get an error when accessing the SAN login page. What do I do?

When accessing the SAN login page, if you receive an error page "The security certificate presented by this website was not issued by a trusted certificate authority" while attempting to log on to the SANWeb, you will need to update your Internet browser's certificates. Complete instructions for doing this are available by clicking the link entitled Certificate Instructions below.

Certificate Instructions

What is the SAN Web URL address?
san.dsca.mil/SANweb

How do i get access to the SAN?
For instructions on how to request a SAN account, go to the SAN login page and click the link titled "How to Request a SANweb Account"

Do I have to change my SAN password? When? How?
Your SAN password does need to be changed at least every 60 days. To change your password, log into the SAN and click User Information > Change Your Password and Other User Info. Enter your new password in the Password field. Confirm the new password in the Confirm Password field. Click Save/Submit. Your password must be 9-15 characters in length and must contain at least two each of the following: upper-case, lower-case, numerals and special characters). You will receive an e-mail notification 10 days before your password will expire.

Can I register my Common Access Card (CAC) with the SAN?
Yes, once you have been given an SAN account, there are instructions on the log in page for how to register your CAC with the SAN. Once you register your CAC with the SAN, you may use your CAC and CAC pin to log in instead of the username and password. However, it is recommended that you still update your Password every 60 days to keep it active in case you are at a computer that does not have a CAC reader.

Are there instrctions for SAN User Adminstrators, to show them how to accomplish user registration?
Yes. Log into the SAN and click Libraries > General > SAN User Group Administrator User's Guide - 30 Apr 2014

What is the International Security Assistance Network (ISAN)?
The ISAN is a portal on the internet that allows access to the Partner Security Cooperation -Training Management System (P SC-TMS) which allows Partner Nation individuals, working with the Security Cooperation Office (SCO), to view their Standardized Training List (STL) and the Training – Military Articles and Services Listing (T-MASL).

What is the ISAN URL address?
The ISAN URL address is https://san.dsca.mil/iSAN/

How do I get an ISAN account?
The SCO in country must sponsor the Partner Nation user for an ISAN account by submitting an ISAN Account request to DSCU through the SAN. For the SCO to sponsor and request an ISAN account for a Partner Nation User the SCO must follow the below steps.

• Log into the SAN
• Hover over User Information
• Select, Request New ISAN User
• Fill out the form and submit it

Be prepared to define what access the Partner Nation user is to have:

• Access to STL data (for a specific military service only or all services)
• Access to T-MASL data, and which price categories apply to your country.

DSCU will create the account and send the information to the Partner Nation user.

Do I have to change my ISAN password? When? How?
Your ISAN password does need to be changed at least every 60 days. To change your password:

1. Log into the ISAN and click User Information, and then Change Your Password and Other User Info.
2. Enter your new password in the Password field. Your password must be 9-15 characters in length and must contain at least two each of the following: upper-case, lower-case, numerals and special characters.
3. Confirm the new password in the Confirm Password field.
4. Click Save/Submit

You will receive an e-mail notification 10 days before your password will expire.

Is there a course of instruction that teaches the use of the ISAN?
The DSCU International Partner Security Coopteration Finance and Training Management Course (IPTN-202) (T-MASL D178270) will provide instruction on the use of the I-SAN and Partner SC-TMS.